哎古妻玻抄露尉栏墓吻沏簇娩
第一章 单元测试
1、
Which of the following reflect people problems that managers frequently experience?（ ）
A:outdated technology
B:employees’ lack of motivation
C:poor communication skills of bosses
D:conflicts between team members
答案: outdated technology
2、
Until the late 1980s, business school curricula emphasized all of the following EXCEPT （ ）.
A:human behavior
B:economics
C:accounting
D:finance
答案: human behavior
3、
Which of the following is most likely to be a belief held by a successful manager? （ ）
A:Technical knowledge is all that is needed for success.
B:It is not essential to have sound interpersonal skills.
C:Effectiveness is not impacted by human behavior.
D:Technical skills do not influence efficiency.
答案: Effectiveness is not impacted by human behavior.
4、
Which of the following is not generally considered a core topic of organizational behavior? （ ）
A:motivation
B:attitude development
C:conflict
D:resource allocation
E:work design
答案: resource allocation
5、
In order to predict human behavior, it is best to supplement your intuitive opinions with information derived in what fashion? （ ）
A:common sense
B:direct observation
C:systematic inquiry
D:speculation
E:organizational theory
答案: systematic inquiry
6、
What do the fundamental consistencies underlying the behavior of all individuals enable researchers to do? （ ）
A:observe human behavior
B:systematize human behavior
C:research human behavior
D:predict human behavior
E:detect human behavior
答案: predict human behavior
7、 Scholars generally agree on the topics that constitute OB and the relative importance of each.（ ）
A:对
B:错
答案: 错
8、 OB focuses on the three determinants of behavior in organizations: individuals, groups, and power.（ ）
A:对
B:错
答案: 错
9、 Many people’s views on human behavior are based on intuition.（ ）
A:对
B:错
答案: 对
10、 Intuition comes from “gut feelings” about the state of some phenomenon of interest. （ ）
A:对
B:错
答案: 对
第二章 单元测试
1、 Studies of twins separated at birth and raised separately have confirmed the importance of __ in shaping personality. （ ）
A:attitudes
B:heredity
C:environment
D:parental influence
答案: heredity
2、 Which of the following is not considered to be completely influenced by heredity? （ ）
A:facial attractiveness
B:energy level
C:personality
D:physical stature
答案: personality
3、
Jason is outgoing, sociable, and assertive. According to the MBTI, he is considered （ ）.
A:extraverted
B:feeling
C:perceiving
D:sensing
答案: extraverted
4、 How would someone who is described as an ESTJ on the Myers-Briggs Type Indicator best be described? （ ）
A:as a visionary
B:as a conceptualizer
C:as an innovator
D:as an organizer
E:as a leader
答案: as an organizer
5、 Which of the following is not included in the Big Five model?（ ）
A:agreeableness
B:conscientiousness
C:intuitiveness
D:emotional stability
E:extraversion
答案: intuitiveness
6、 Which dimension of the Big Five model refers to an individual’s propensity to defer to others?（ ）
A:conscientiousness
B:agreeableness
C:extraversion
D:feeling
E:emotional stability
答案: agreeableness
7、 In the Myers-Briggs typology, S stands for sensible. （ ）
A:对
B:错
答案: 错
8、 In the Myers-Briggs typology, P stands for preparedness. （ ）
A:对
B:错
答案: 错
9、 A substantial body of research supports the MBTI as a valid measure of personality. （ ）
A:对
B:错
答案: 错
10、 An impressive body of research supports that five basic personality dimensions underlie all others. （ ）
A:对
B:错
答案: 对
第三章 单元测试
1、 What do we call the process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment?（ ）
A:interpretation
B:environmental analysis
C:social verification
D:outlook
E:perception
答案: perception
2、 Two people see the same thing at the same time yet interpret it differently. Where do the factors that operate to shape their dissimilar perceptions reside? （ ）
A:the perceivers
B:the target
C:the timing
D:the context
E:the situation
答案: the perceivers
3、 The time at which an object or event is seen is an example of what type of factor influencing the perceptual process? （ ）
A:perceiver
B:target
C:social
D:reality
E:situation
答案: situation
4、 What term is used for the extent to which an individual displays different behaviors in different situations? （ ）
A:continuity
B:integrity
C:stability
D:flexibility
E:distinctiveness
答案: distinctiveness
5、 If everyone who is faced with a similar situation responds in the same way, attribution theory states that the behavior shows __. （ ）
A:consensus
B:similarity
C:reliability
D:consistency
E:stability
答案: consensus
6、 The more consistent a behavior, the more the observer is inclined to attribute it to __. （ ）
A:interpretation
B:internal causes
C:consensus
D:external causes
E:distinctiveness
答案: internal causes
7、 Personal characteristics affecting perception include the time at which an object or event is seen. （ ）
A:对
B:错
答案: 错
8、 An individual’s expectations have little effect on perception. （ ）
A:对
B:错
答案: 错
9、 Expectations can distort your perceptions in that you will see what you did not expect. （ ）
A:对
B:错
答案: 错
10、 The relationship of a target to its background influences our perception of that target. （ ）
A:对
B:错
答案: 对
第四章 单元测试
1、 What are the three components of an attitude?（ ）
A:cognitive, behavioral, and dissonant
B:cognitive,affective, and behavioral
C:dissonant, affective, and behavioral
D:behavioral, affective, and correspondent
E:correspondent, cognitive, and affective
答案: cognitive,affective, and behavioral
2、
Which of these actions are the most likely to be taken by Sarah if she behaves in a way that is inconsistent with an attitude that she holds? （ ）
A:Change the behavior.
B:Change the attitude.
C:Rationalize the behavior.
D:Ignore the inconsistency.
E:The rest of the options are correct.
答案: The rest of the options are correct.
3、 Any incompatibility between two or more attitudes or between behavior and attitudes results in __.（ ）
A:organizational dissonance
B:cognitive dissonance
C:attitudinal clarification
D:values clarification
E:affective reactance
答案: cognitive dissonance
4、 The theory of cognitive dissonance was proposed by __. （ ）
A:Maslow
B:Festinger
C:Hofstede
D:Skinner
E:Pavlov
答案: Festinger
5、 “Dissonance” means __. （ ）
A:reactance
B:constance
C:resistance
D:consistency
E:inconsistency
答案: inconsistency
6、 Which of the following is not a moderating variable of the attitude-behavior relationship? （ ）
A:direct experience
B:correspondence to behavior
C:power
D:accessibility
E:importance
答案: power
7、 When Sarah says “I don’t like Paris Hilton”, she is expressing an attitude.（ ）
A:对
B:错
答案: 对
8、 Attitudes are often concrete matters of fact.（ ）
A:对
B:错
答案: 错
9、 Attitudes and values are synonymous terms. （ ）
A:对
B:错
答案: 错
10、 There are three components of an attitude: cognition, affect, and behavior.（ ）
A:对
B:错
答案: 对
第五章 单元测试
1、 In Maslow’s hierarchy of needs theory, what is the term used for the drive to become what one is capable of becoming? （ ）
A:perfection
B:self-actualization
C:hypo-glorification
D:self-esteem
E:attainment
答案: self-actualization
2、 Maslow’s hierarchy has five levels of needs. Which of the following is not one of those levels? （ ）
A:safety needs
B:social needs
C:animal needs
D:self-actualization needs
E:physiological needs
答案: animal needs
3、
Which level of Maslow’s hierarchy of needs deals with satisfying one’s hunger, thirst, and need for sex? （ ）
A:safety
B:physiological
C:social
D:esteem
E:psychological
答案: physiological
4、 Hans derives a great sense of belongingness, acceptance and friendship from his relationships with his extended family. Which of Maslow’s needs is Hans fulfilling through these relationships? （ ）
A:lower-order
B:self-actualization
C:esteem
D:social
E:physiological
答案: social
5、 What is the primary organizational factor that satisfies people’s physiological needs?（ ）
A:their relationships with co-workers
B:recognition
C:pay
D:admiration
E:their position within the organization
答案: pay
6、 Which of the following theories was proposed by Douglas McGregor? （ ）
A:Hierarchy of Needs Theory
B:Theories X and Y
C:Two-Factor Theory
D:ERG Theory
E:Expectancy Theory
答案: Theories X and Y
7、 Motivation is a personality trait. （ ）
A:对
B:错
答案: 错
8、 Leadership is the processes that accounts for an individual’s intensity, direction, and persistence of effort toward attaining a goal. （ ）
A:对
B:错
答案: 错
9、 The persistence dimension of motivation is a measure of how long a person can maintain effort. （ ）
A:对
B:错
答案: 对
10、 The early theories of motivation are most used by practicing managers. （ ）
A:对
B:错
答案: 对
第六章 单元测试
1、
The Job Characteristics Model assumes that jobs can be described in terms of five core dimensions: skill variety, task identity, task significance, autonomy and （ ）.
A:job satisfaction
B:job involvement
C:feedback
D:payback
答案: feedback
2、
Jobs can be redesigned through job rotation and job （ ）.
A:enrichment
B:identity
C:description
D:satisfaction
答案: enrichment
3、 Job rotation refers to the （ ）shifting of an employee from one task to another.
A:permanent
B:temporary
C:arbitrary
D:periodic
答案: periodic
4、
Job Enrichment refers to （ ） the degree to which the worker controls the planning, execution and evaluation of the work.
A:increasing
B:decreasing
C:changing
D:measuring
答案: increasing
5、 Flextime means some discretion over（ ）.
A:where to work
B:when worker starts and leaves
C:work reward
D:work evaluation
答案: when worker starts and leaves
6、 （ ） refers to a participative process that uses the input of employees to increase their commitment to the organization’s success.
A:Organizational commitment
B:Employee motivation
C:Employee involvement
D:Psychological contract
答案: Employee involvement
7、 Subordinates share a（ ）degree of decision-making power with superiors in participative management.
A:negligible
B:significant
C:minimum
D:maximum
答案: significant
8、 Which of the following does not belong to variable-pay programs?（ ）
A:Piece-rate pay
B:Merit-based pay
C:Skill-based pay
D:Fixed pay
答案: Fixed pay
9、 Piece-rate pay means workers are paid a（ ）sum for each unit of production completed.
A:flexible
B:negotiable
C:fixed
D:variable
答案: fixed
10、 （ ）is based on individual performance appraisal ratings.
A:Merit-based pay
B:Profit-Sharing Plans
C:Skill-based pay
D:Gainsharing
答案: Gainsharing
第七章 单元测试
1、 Which of the following is a generic term that covers a broad range of feelings that people experience? （ ）
A:affect
B:emotions
C:moods
D:emotional labor
E:cognition
答案: affect
2、 What term is used for feelings that tend to be less intense than emotions? （ ）
A:affect
B:emotions
C:moods
D:thoughts
E:emotions
答案: moods
3、 One way to classify emotions is by whether they are （ ）
A:simple or complex
B:positive or complex
C:complex or negative
D:simple or negative
E:positive or negative
答案: positive or negative
4、 Which of the following is NOT considered one of the essentially universal emotions? （ ）
A:anger
B:fear
C:grief
D:sadness
E:disgust
答案: grief
5、 Which of the following is a mood dimension consisting of positive emotions. （ ）
A:positive regard
B:static regard
C:negative affect
D:emotional range
E:positive affect
答案: positive affect
6、 The key to good decision making is to employ （ ）.
A:thinking
B:feeling
C:rationality
D:thinking and feeling
E:speed
答案: thinking and feeling
7、 In the past, emotions in the workplace were rarely viewed as being constructive.（ ）
A:对
B:错
答案: 对
8、 Some emotions can reduce employee performance. （ ）
A:对
B:错
答案: 对
9、 Moods are intense feelings that are directed at someone or something. （ ）
A:对
B:错
答案: 错
10、 Affect is a generic term that covers a broad range of feelings that people experience.（ ）
A:对
B:错
答案: 对
第八章 单元测试
1、 What sort of groups is defined by the organization’s structure? （ ）
A:informal
B:task
C:friendship
D:interest
E:formal
答案: formal
2、 An elementary school principal and her 18 teachers form a(n) __. （ ）
A:informal group
B:friendship group
C:command group
D:interest group
E:normative group
答案: command group
3、 The group type that is determined by the organization chart is the __ group. （ ）
A:job
B:work
C:authority
D:social
E:command
答案: command
4、 Which one of the following group types is organizationally determined? （ ）
A:job
B:task
C:interest
D:authority
E:social
答案: task
5、 Which of the following is not one of the most common reasons people join groups? （ ）
A:security
B:status
C:equity
D:power
E:goal achievement
答案: equity
6、 When group members “test the waters” to determine what behaviors are acceptable, they are most likely in which stage of group development? （ ）
A:forming
B:storming
C:norming
D:performing
答案: forming
7、 When the group prepares for its disbandment, it is in the adjourning stage. （ ）
A:对
B:错
答案: 对
8、 For permanent work groups, performing is the last stage in the group’s development. （ ）
A:对
B:错
答案: 对
9、 People generally cannot shift roles quickly. （ ）
A:对
B:错
答案: 错
10、 Our perceptions of roles are generally formed early in our lives and remain stable. （ ）
A:对
B:错
答案: 错
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